Exxon essays

Exxon essays Exxon, Behind The Scenes Into The Action The day was so cold; I could remember this day as it was yesterday. It was the first time I ever saw Exxon Mobil gas station located on the corner of Mace and Boston road. My mother and father were arguing like usual. Of course I never knew about what but I did know that this was going to be the last time they were ever going to argue because it was the first and last time I learn to recognize the Exxon Mobil gas station. That is until now. Throughout this paper you will learn that Exxon is not just your ordinary gas station. There are more to it then just getting gas from there service station to please your car. I have learned many things that I never knew or even pay attention to until now. Information such as, the incident in March 23, 1989; the Exxon Valdez oil spill and the impact on the economy, and the role Exxon plays in the war for oil. Throughout this paper you will learn that Exxon The Exxon Valdez oil spill was a tragedy that cannot be forgotten. In March 23, 1989, the Exxon Valdez departed from the Alaska Pipeline terminal carrying 53,094,510 gallons of oil on board while trying to maneuver the 986 foot vessel through the Valdez narrows. Around eleven million gallons were spilled in Alaska, from Bligh Reef, leading to 460 miles to village of Chiqnik on the Alaska Peninsula. According to research, there are 40,000 victims who suffered a great load of deal of economic issues and is now currently suffering still because Exxon is not handling the spill. Many of the animal species had died because of this incident. And as of now, some beaches still have remanding of oil, which is still affecting the animals today. Birds, sea otters, sea birds, killer whales, bald eagles and many more were found dead. As for as now, there are a few of injured species that are being fully recovered. It took about four years for Exxon to handle their problem and clean up the...

Learn About Thermal Inversion

Learn About Thermal Inversion Temperature inversion layers also called thermal inversions or just inversion layers, are areas where the normal decrease in air temperature with increasing altitude is reversed and air above the ground is warmer than the air below it. Inversion layers can occur anywhere from close to ground level up to thousands of feet into the atmosphere. Inversion layers are significant to meteorology because they block atmospheric flow which causes the air over an area experiencing an inversion to become stable. This can then result in various types of weather patterns. More importantly, though, areas with heavy pollution are prone to unhealthy air and an increase in smog when an inversion is present because they trap pollutants at ground level instead of circulating them away. Causes of Temperature Inversions Normally, air temperature decreases at a rate of 3.5Â °F for every 1000 feet (or roughly 6.4Â °C for every kilometer) you climb into the atmosphere. When this normal cycle is present, it is considered an unstable air mass and air constantly flow between the warm and cool areas. As such the air is better able to mix and spread around pollutants. During an inversion episode, temperatures increase with increasing altitude. The warm inversion layer then acts as a cap and stops atmospheric mixing. This is why inversion layers are called stable air masses. Temperature inversions are a result of other weather conditions in an area. They occur most often when a warm, less dense air mass moves over a dense, cold air mass. This can happen for example when the air near the ground rapidly loses its heat on a clear night. In this situation, the ground becomes cooled quickly while the air above it retains the heat the ground was holding during the day. Additionally, temperature inversions occur in some coastal areas because upwelling of cold water can decrease surface air temperature and the cold air mass stays under warmer ones. Topography can also play a role in creating a temperature inversion since it can sometimes cause cold air to flow from mountain peaks down into valleys. This cold air then pushes under the warmer air rising from the valley, creating the inversion. In addition, inversions can also form in areas with significant snow cover because the snow at ground level is cold and its white color reflects almost all heat coming in. Thus, the air above the snow is often warmer because it holds the reflected energy. Consequences of Temperature Inversions Some of the most significant consequences of temperature inversions are the extreme weather conditions they can sometimes create. One example of these is freezing rain. This phenomenon develops with a temperature inversion in a cold area because snow melts as it moves through the warm inversion layer. The precipitation then continues to fall and passes through the cold layer of air near the ground. When it moves through this final cold air mass it becomes super-cooled (cooled below freezing without becoming solid). The supercooled drops then become ice when they land on items like cars and trees and the result is freezing rain or an ice storm. Intense thunderstorms and tornadoes are also associated with inversions because of the intense energy that is released after an inversion blocks an area’s normal convection patterns. Smog Although freezing rain, thunderstorms, and tornadoes are significant weather events, one of the most important things impacted by an inversion layer is smog. This is the brownish-gray haze that covers many of the world’s largest cities and is a result of dust, auto exhaust, and industrial manufacturing. Smog is impacted by the inversion layer because it is in essence, capped when the warm air mass moves over an area. This happens because the warmer air layer sits over a city and prevents the normal mixing of cooler, denser air. The air instead becomes still and over time the lack of mixing causes pollutants to become trapped under the inversion, developing significant amounts of smog. During severe inversions that last over long periods, smog can cover entire metropolitan areas and cause respiratory problems for the inhabitants of those areas. In December 1952, for example, such an inversion occurred in London. Because of the cold December weather at the time, Londoners began to burn more coal, which increased air pollution in the city. Since the inversion was present over the city at the same time, these pollutants became trapped and increased London’s air pollution. The result was the Great Smog of 1952 that was blamed for thousands of deaths. Like London, Mexico City has also experienced problems with smog that have been exacerbated by the presence of an inversion layer. This city is infamous for its poor air quality but these conditions are worsened when warm sub-tropical high-pressure systems move over the city and trap air in the Valley of Mexico. When these pressure systems trap the valley’s air, pollutants are also trapped and intense smog develops. Since 2000, Mexicos government has developed a ten-year plan aimed at reducing ozone and particulates released into the air over the city. London’s Great Smog and Mexico’s similar problems are extreme examples of smog being impacted by the presence of an inversion layer. This is a problem all over the world though and cities like Los Angeles, California; Mumbai, India; Santiago, Chile; and Tehran, Iran, frequently experience intense smog when an inversion layer develops over them. Because of this, many of these cities and others are working to reduce their air pollution. To make the most of these changes and to reduce smog in the presence of a temperature inversion, it’s important to first understand all aspects of this phenomenon, making it an important component of the study of meteorology, a significant sub-field within geography.

Literature Review Essay Example | Topics and Well Written Essays - 1500 words

Literature Review - Essay Example Every year, companies incur a lot of undue cost just because of the slackness of employees despite the thoughtfully constructed performance appraisal systems in place. This paper explores reasons why performance appraisal systems may not be the best way to judge an employee’s abilities by conducting a thorough analysis of the workers’ needs and the various factors that influence their competence in the workplace. A lot of studies have conventionally been done to identify the factors affecting workers’ performance. However, this review will be limited to the discussion about the validity of performance appraisal systems. A lot of factors influence a worker’s performance that include but are not limited to job satisfaction, job security, allowances offered at the job, time of work, duration of work, relationship with peers, organizational structure, organizational culture, social interaction, accommodation, association with family and distance from the famil y. These and many other factors like them have a great impact on the motivation of a worker. The performance of a worker is fundamentally governed by his/her competence. Therefore, in order to study the impact of appraisal on the performance of an individual, it is customary to study the factors that influence the individual’s competence. According to Stern and Kemp (2004), competency is the product of an individual’s skill, motivation and personality traits. Various theories have been proposed at different points in time to identify the factors that play a decisive role in motivating an individual in the workplace. One of such theories that is discussed most frequently is the Maslow’s Hierarchy of Needs theory. The Maslow’s Hierarchy of Needs theory, as the name implies, consists of a set of needs that are staged in order of priority. The following diagram depicts all stages that accommodate the hierarchical order of needs identified by Maslow: Maslowâ⠂¬â„¢s Hierarchy of Needs (Chapman, 2010). There are basically five stages of needs. The biological and physiological needs which include such things as air, water and food form the most basic needs. Life is not possible without the fulfillment of these needs. Next come the safety needs. All humans need safety and protection. Unless their safety is ensured, workers can not put in their best effort because of the resulting psychological upsets. In the present age, job security has become a big problem all over the world. Because of the economic recession, employees are being fired in large numbers and the companies are being down sized. This is a potential threat to the safety of workers, so performance appraisals can not be considered valid system for the assessment of the workers’ capabilities with such job insecurity. After getting secure, a worker wants his love and belongingness needs fulfilled. Quite often, people have to live away from their home because of work, and he nce, do not get a chance to meet the family quite often. Many employees try to fulfill their love and belongingness needs by interacting with the colleagues. However, not many are successful because all employees share common interests in the context of an organization, and hence, many develop grudges particularly as one of the employees gains more status and reward as

Wk6 (22) Essay Example | Topics and Well Written Essays - 500 words

Wk6 (22) - Essay Example These techniques are used to help them in their daily lives. Emphasis is placed on self-control and the client being able to "initiate, conduct and evaluate their own therapy" (Corey, p. 233). The role of the counselor in behavior therapy is to help the client develop goals and to help them find more choices and new conditions for learning as they move through the therapeutic process. The counselor will initially interview the client to find the specific behaviors to address. Behavior therapist also are "active and directive" and they are problem solvers. The individual who is most prominently known as the one who began behavior therapy is B.F. Skinner, however, the history of this type of therapy goes back to 1950s and was equally introduced in the United States, South Africa and Great Britain at the same time. According to the textbook, there are many studies that use behavioral techniques to assist in many mental disorders. Some critics think that this therapy does not go far enough in helping clients because it does not provide insights for the client and it ignores the relationship between the client and the therapist. Behaviorists also put emphasis on ethical accountability. In contrast rational emotive behavior therapy (REBT) expands upon what the behavior therapists does by bringing in a cognitive component. The basic premise of this therapy is that an individual is very capable of healing themselves because they are naturally inclined to do "self-talking, self-evaluating and self-sustaining" (Corey, p. 273). This theory grew out of work by Albert Ellis. REBT sees that humans have the capacity to think rationally and irrationally at the same time. They can be loving, happy and have strong relationships or they can be self-destructive, procrastinate and repeat the same problems over and over. Individuals learn irrational beliefs through significant people around them, and they create

Reason People Attend College or University Essay Example for Free

Reason People Attend College or University Essay Why do you think people attend college or university? Use specific reasons examples People attend college or University to become skilled or educated person. College/ university is a platform where we can learn anything effectively such as we can improve our knowledge, we can know about different career lines and we can get knowledge about any career line and college or university provide very friendly environment through which we experience How to behave with friends and How to do team work? First reason: People attend college or university to improve their knowledge. They can get knowledge about particular subject from their skilled teachers. During class /lecture session, their knowledge is increased because everyone has its own way of perception, if someone have doubt on any topic, then teacher will provide solution for that problem. In this way, rest of students get chance to think about topic in different ways. They can share their knowledge with their friends and they can also do group discussion about difficult topics with their friends. Second reason: They can opt different profession according to their wish and then they can join particular course which is relevant to their career. So that they can become efficient in their career line because they have sufficient time to do practical and to improve their skills effectively. Or they can learn from their mistakes while studying. So that they would never repeat mistakes in their professional life. Third reason: During college or University , Students experience many different phases of life. During studying, Students make project with 4 or 5 team members and they play games or sports in team, in this way, they learn How to do work in team ? and How to co-operate with team members. This thing helps them when they are in profession life. Students also learn to work in different situation for example sometime Students do work with their teachers, while working with teachers they learn to behave with seniors. At last, I want to say that everyone must attend college/ university because college/university is a heaven for students or you can say that this is a place which make their life great. Reasons for Attending College or University Summary: People attend college or university for many different reasons, such as new experiences, career preparation, and increased knowledge. Many people attend colleges and universities all over the world to study and conduct research. What are their expectations of the academic experience? In my opinion, people involved in collegiate programs have two main purposes: to gain the experiences and certificates that prepare them for future careers and to increase their knowledge about different aspects of life. Many people desire stable careers that deeply affect their lives. Therefore, good preparation for a future career is a necessity. To maintain and promote your position at a company, especially in certain kinds of jobs, you must have the knowledge and experiences that come from attending a college or university. The skills, spirit, and confidence you gain from studying help equip you for your work. Moreover, it is easier to find a good job when you have qualified certificates. Many well-educated people can carry out their tasks smoothly and methodically with more economization of time and strength than people who manage their work by learning from their failures. Another advantage of attending a college or university is the relationships you build with other people. These relationships help you improve yourself. In a collegiate environment, you learn how to work in groups and how to cooperate with your partners. You also learn to achieve mutual understanding, an essential and useful skill in your future work. The second reason for attending a college or university, increasing knowledge about many aspects of life, might seem a little impractical, but it is, in fact, very practical. Some people have the misconception that studying in college provides them only with knowledge relating directly to their major and that getting certificates is the most important purpose of attending college. With those goals in mind, they often neglect subjects that dont seem to be applicable to their work. However, knowledge from college is not just useful for your job; it also is useful for many other things in life. For example, people with basic knowledge about literature, history, art, psychology, etc. might enjoy their lives more than unlearned people. They also might overcome difficulties and stress more easily, as well as have an acceptable and   optimistic attitude toward obstacles and failures in their lives. Furthermore, cultivated people might treat others in their communities with more regard. Nothing you study in college is useless, and increasing knowledge is as important as getting certificates. The more knowledge you have, the more poetic your life is. Generally speaking, its always necessary to have a good education. In addition to obtaining the appropriate certificates, attending a college or university gives you a great opportunity to learn about many different things on both macroscopic and microscopic levels. While the specific reasons people attend colleges and universities might differ, the fundamental purposes are the same: they want to obtain the necessary training and education for their future careers and they want to learn about a variety of different subjects that will apply to their lives outside their future careers. Therefore, everyone who chooses to attend a college or university should always strive to reach their goals and aspirations. People attend college or university for many different reasons (for example, new experiences, career preparation, and increased knowledge). Why do you think people attend college or university? Use specific reasons and examples to support your answer. Essay: Some people say attending college is an indispensable way to find a job. Actually, I think most of people going to college are not just for a future job. First of all, I think everyone who attends a college will make some good friends. In fact, some people claim the best friends of their entire life are met in the college. Friends in college have more opportunities to spend time together finishing their paper in the library, doing sports, having classes, etc. Consequently, they will get a deep understanding with each other and last a long-term relationship. My dads several close friends are all met in college. Secondly, I think some people attend college because their curiosity for knowledge or the keen to know the truth about this world. During the studying life in college, people can learn a lot not only about those courses , but also the spirit of science , the great of humanity and the basic of this world .Colleges are the center of scholar and research , there are numerous scientists, writers, physicians, historians benefit form colleges studying. Thirdly, we are always trying to find ourselves a life-long purpose but have no idea what we really want or who we really want to be. In college , those books, lectures and courses can give us an answer. It is not just about jobs ,but peoples dream. It may encourage you to become a writer after a plenty of reading or you dream of becoming a philosopher after get familiar with Aristoteles. You may find yourself interested in chemical change or principle of universe. It is never as simple as finding a job. In college, you learn what you are really into and that will enlighten your future and life .One who knows nothing about himself will never walk out of the confusion or begin to chase his own dream. NO.2 Nowadays, education no doubt plays an important role in professional and social life. Many students attend college or university for many reasons. Although people think that universities are available for career preparation and increasing knowledge, in my opinion it is correct to say this aloud, that colleges represent a new experience on life  personally speaking, education is about learning to think, learning different ways to analyze a problem and to find a solution to resolve it. Participating in colleges and universities would be a great opportunity to have a general formation in order to be able to think clearly, critically, to have broad range of knowledge. When people at times could confront debates or situations, they would be able to know where to start to analyze and to have a solution for that. Moreover people want to attend college because they want to achieve great success in life .Pursuing a college they would be able to gain more good skills that will be helpful for their future  careers. Professionally, the conventional view is that education increases one earning potential, so college is one ticket to a high-paying job. Actuality people who want to go to a college and university often thinks about the job and the high salary they can earn in order to have a comfortable lifestyle and to provide themselves Similarly since the competition of jobs is higher and the number of job applicants are getting increased everyone should be well educated and to have e degree in order to get a good professional job. So in one way or another a college education is a requirement of many professional jobs In a social perspective , going to college and university is e new experience in life and through such live experience people become more wiser, mature and responsible . Student that attend colleges are separated from their parents and their homes Now they are forced to face another reality but this time at different rules, being alone and not having the support of their families. Through that they use to be more mature and to handle the world by themselves. Similarly, participating a college could be very useful for people because only in this way they can come across to diverse social, cultural and multi language groups. By meeting new people that are not from their hometown and further that they do not speak the same language could be e new experience that each one of them can have.

An Analysis Of Nature In The W Essay -- essays research papers

An Analysis of Nature in the works of Robert Frost When reading poetry by Robert Frost the theme of nature is strongly present and persistent. Robert Frost uses the world around him to create a mystic feeling to his writings, almost giving the reader a sense of nostalgia. The influence of nature in Frost’s works creates a palette to paint a picture filled with symbolism for the reader to interpret. The nature in the poems makes the poem an intimate piece in which most readers can identify with or imagine in some way because of the intense imagery used. In the analysis of Robert Frost’s The Road Not Taken, Nothing Gold Can Stay, and Stopping By The Woods On A Snowy Evening we can pick out specific examples to illustrate Frost’s overall use of nature. In the first stanza of Robert Frost’s Stopping by the Woods on A Snowy Evening we find the speaker reflecting on the beauty of a wooded area with snow falling. Whose woods these are I think I know. His house is in the village though; He will not see me stopping here To watch his woods fill up with snow. (p.923) You can feel the speakers awe and reflective peace when looking into the woods that night. He doesn’t know the owner of the land but is still drawn to the beauty of the scene. Frost gives a scene that is taken into the reader and digested for a time in the speaker’s mind. It shows us that it is all right to take a minute out of a hurried hour and reflect upon what is around you, whether it is a snowy wood or a quite ... An Analysis Of Nature In The W Essay -- essays research papers An Analysis of Nature in the works of Robert Frost When reading poetry by Robert Frost the theme of nature is strongly present and persistent. Robert Frost uses the world around him to create a mystic feeling to his writings, almost giving the reader a sense of nostalgia. The influence of nature in Frost’s works creates a palette to paint a picture filled with symbolism for the reader to interpret. The nature in the poems makes the poem an intimate piece in which most readers can identify with or imagine in some way because of the intense imagery used. In the analysis of Robert Frost’s The Road Not Taken, Nothing Gold Can Stay, and Stopping By The Woods On A Snowy Evening we can pick out specific examples to illustrate Frost’s overall use of nature. In the first stanza of Robert Frost’s Stopping by the Woods on A Snowy Evening we find the speaker reflecting on the beauty of a wooded area with snow falling. Whose woods these are I think I know. His house is in the village though; He will not see me stopping here To watch his woods fill up with snow. (p.923) You can feel the speakers awe and reflective peace when looking into the woods that night. He doesn’t know the owner of the land but is still drawn to the beauty of the scene. Frost gives a scene that is taken into the reader and digested for a time in the speaker’s mind. It shows us that it is all right to take a minute out of a hurried hour and reflect upon what is around you, whether it is a snowy wood or a quite ...

Engage In Personal Development In Health And Social Care

Research two different reflective models. Examples are Gibbs, Kola and Christopher Johns. Briefly describe and compare them. Looked at all three reflective models and chose to describe Johns and Kola. The Johns model is very in-depth and seems to target a wider area of thought and contemplation. It would also be a good tool to discuss with another more senior member of staff, who would have their own emotional response to each situation, therefore giving you a slightly different outcome. This would be ideal when paving supervision or discussing an incident in an objective manner.The start Of the model really gets into the way in which you are feeling and this can dramatically change the outcome of the reflection that is taking place. I think that this is a type of grounding, a way of getting into the present moment and making you more mindful of the situation in hand. This is different from the Kola model because you have to look at yourself first, which is very beneficial. The Gibbs model is slightly less descriptive and a little shorter but it still offers a way of transforming information into knowledge, which is needed, so we an learn more about the client or situation that we are reflecting on.The Kola model starts with observations and reflections and finishes with concrete experience. Concrete experience is what we strive for to make us grow as support workers. In my opinion the main comparison between the two is that the Johns model is better for personal development within ourselves and the Kola model is better for a greater knowledge about those we work with. 2. Decide which one you prefer. Explain why. Prefer the Johns model because it focuses more on the way that we are feeling in the here and now.This can have a massive impact on a situation in the work place because it allows us to view others and ourselves. Reacting positively to a negative situation is not always easy, so having a degree of emotional intelligence can go in the favor of all parti es concerned. I like learning more about clients and how can make my role go more smoothly but I think that having knowledge about oneself and I how I react to things will be more beneficial to me personally. 3. Consider a task that you have recently completed at work, which has not gone so well. This could be : Manual handling.Communication. Challenging behavior. Falls. Using your preferred model of reflection, describe what happened, what went wrong, what went right, what you could do differently next time? Was asleep and I heard shouting coming from upstairs. I checked my watch and it was just before am. Went upstairs and discovered that the noise was coming from a clients room. I asked if he was K and I was asked to go away in a not so polite tone or wording. I asked the client to keep the noise down, as he would wake the other clients within the house, to which I got the same response.I felt a little put back by this, as the client wasn't provoked in any ay, he was just taking his mood out on me. I also felt protective about the other clients because of how they would be feeling about the shouting too. The client is a drug user and when under the influence can behave in an aggressive way to the other clients, which can make them anxious, so again had to ask him to stop shouting. I was then verbally abused, which ignored, as it wasn't positive. I made my way downstairs, as the situation wasn't getting any better. The client then came downstairs and Went into the kitchen.He lit up a cigarette in the lounge, which is against our house rules, so asked him o go outside. He then walked up to me and put his face into mine, asking me to lay the first punch. I had no choice but to lock myself into the staff room and call my manger and the police. I went outside to get a better signal and the client walked outside through another door. He had his top off and again came into my personal space and repeated what he had said minutes before. It was a little scary becaus e as a support worker am not allowed to defend myself unless there is an attack.I started to think about my daughter and what would happen if he became violent. Managed to get back into the souse and the client came back in. He got to the other side of the staff door and was threatening to kill me. By this time was on the phone to 999, so they heard everything, as I asked him to repeat what he said to me. The police arrived shortly afterwards and he was arrested. Think the most significant thing was that I should have left his door after his first reply to me. I put the clients feelings first but they were safe in their rooms and wasn't.I left myself open to attack at the top of the stairs. I was quite tired and not really thinking correctly but this is no excuse. Next time ill just call our emergency mobile or the police first, so I have a back up. Getting him to repeat his threat worked well, as it highlighted to the police his intent, so when he got arrested the other clients wer e out of danger and so was I. My intention when first got up that morning was not to get him arrested it was just to ask him to stop shouting. He is a great guy when he is not under the influence and I wish that had reminded him about this at the time.I think my actions were a little too defensive and I didn't put his feelings before my own. 4. Why is it important to reflect in this way? It is important reflect in this way because the whole process helps us to grow in our roles and become better at what we do. At times we can think in an entirely different way that may not be objective to the task in hand, so reflection can give us hindsight to see a more positive outcome, which at the time seemed negative. Am a parent too, so a little reflection time can teach me things about myself or my child that might have been missed on a first encounter.Our knowledge can greatly increase as we reflect on and in practice. We can understand more about the clients, colleagues and gain an increas ed understanding of situations that wouldn't normally have been thought of in our working day because of other emotional diversions. The importance of reflection is increased ten fold when in a managerial position because every member of staff has a unique personality and pleasing everybody is never an easy task. A manager must take time out and reflect on how he handled situations, meetings and many other duties, which require perfecting for future use. . What are your responsibilities and those of your employer to ensure your practice is current? My employer has a responsibility to make sure that we are operating within the law. There are certain acts and regulations, which have to be adhered to under government legislation. It is the employers duty to inform staff when any updates to the legislation has been made, so that the employee can be up to date. Employers have the responsibility for health and safety the workplace and to make sure that we are all working under current ris k assessments.The employer has a duty of care to all staff members to many things including Making the workplace safe Preventing risks to health Ensuring safe working practices Providing first aid facilities Providing PEP if necessary Reporting accidents and many more It is an employee's contractual responsibility to be up to date with all legislation, policies and procedures. We have responsibility for our own health and safety at work, so we must refuse something that would be deemed as unsafe. If we think our employer isn't meeting responsibilities we must speak to them about it.If this fails then we must contact they local authorities to safeguard ourselves. 6. What does the legislation say? The legislation is made up of acts that companies must adhere to. These include; Care act 2014 Health and safety act 1974 Mental health act 1983 Data protection act 1 998 COACH act 1994 7. Complete a SOOT analysis and a CUP form. SOOT Analysis Form. Helpful to achieving the objective Harmful Internal Origin (attributes of the organization) Strengths Strong team members with lots of experience. High levels of communication Weaknesses Under staffed at times due to sickness, which causes stress to team members.Arguing amongst team members and not giving 100% External Origin (attributes of the environment) Opportunities Outside agencies becoming partners with Maples. Annular, PDP and Second Step The retreats Government cutbacks. Increased pressure for reduction in care and costing. Continuing Personal Development Form Key Dates What did you do? Why? What did you learn from this? How will this be used? 04/11/2014 Dual Diagnosis Training For the last 2 years there has been in increase in the amount of clients that join our service with a history of drug use.I went on the course to increase my knowledge of mental illness and drug related disorders. Gained insight into different types of drugs, the effects and what to look out for when dealing with our higher risk clients. Put ting my knowledge into action by observing clients when at work and supporting them accordingly. 0/07/2014 Understanding Personality Disorder Training Again we have been taking on more clients with personality disorders. I attended the course to increase my knowledge base. Personality disorder is a term that is used when a client is doesn't fit certain criteria for other mental disorders.It is unique to the client, so it may change on a daily basis. Putting my knowledge into action by observing clients when at work and supporting them accordingly. 12/05/2014 Safeguarding Adults Alerter Training It has been over two years since my last course, so an update was needed. I as reminded of types of abuse, what to look out for and how to report incidents in the workplace. It will support me with my working day and help keep me vigilant of any safeguarding issues. 8. How do your personal values and strengths affect your practice? My personal values and strengths have a massive impact on my working life.I have had the pleasure of being raised in a family where good manners and empathy have great importance. I am honest and work hard and sometimes relay this to the clients when they are looking for voluntary work or other activities that will give them life skills. I am very clean and tidy and again I try to lead the clients by example by showing them how much pleasure can be taken from doing a good job. Work in a house sometimes, which has a lot of younger clients and all now take great pride in completing house jobs that I have taught them.When a client comes to the service with a little amount of life skills and they leave with a few more it makes me happy to think that I have supported them to be like that. Like to give lots of praise when a good job is done, as I feel it is important for the client to feel good about himself or herself. I am very happy with who I am and what I stand for and in think it is equally important for the clients to feel this way too. Some times the clients can be stigmatize for their illness but if they have self respect, honesty and some politeness it can carry them a long way.I think my values have carried me forward on most occasions, not all but most. 9. Who gives you feedback on your own performance? I have a fortnightly supervision session with my manager and an annual appraisal too. Every week we discuss issues with clients, staff, safeguarding, health and safety and other subjects. It gives you the opportunity to look at past situations again and look into ways of improving them. This isn't always the case but it can come up from time to time. Also accept feedback from other staff members during staff meetings and other types of handover.Feedback from clients is always helpful too, as you can adjust your working procedure if it isn't positive to the client involved. The management team usually speak to the clients and then this is discussed during supervision or at an appraisal. 10. How do you use the feedbac k to improve your performance? Think feedback is Very important because it helps us to view ourselves from different angle, which is important because sometimes we can get caught up in a pattern, which may not be suitable to those that we are working with. Feedback can be negative, positive or just neutral.Negative feedback can cause a mass of emotions and defensiveness, if not correctly handled. Where positive feedback could make you over confident and cause carelessness at the worst-case scenario. If get feedback I will take it away, reflect on it and then try to think of ways that can utilities it, as it is a valuable commodity, good or bad. Like to think of everyday being a school day, as we never stop earning. We learn from the clients, we learn from staff and we even learn from ourselves. Take feedback as a learning tool especially if it is negative.I always learn more when have made a mistake, as this sticks in my mind more. I try not to take things personally, as this can on ly make matters worse. If you have made a mistake it is just best to see where the problem was and avoid that situation in the future. 1 1 . Discuss two forms of learning that you have recently completed. What did you gain from these? Have recently been on some courses; Dual diagnosis and understanding personality disorder. Both of the courses were very informative and I gained valuable insight into some areas of our ever-expanding client base.